From the time you enter our site until the time you receive your merchandise, the Alexander Institute is committed to preserving your privacy. We understand that purchasing any self-help item relating to sexuality can be quite intimidating to some people. We know the uncertain nature most individuals have about filling out any form on the web, let alone purchasing online. We have put together the following points as our “Privacy Guarantee” to outline our firm commitment to keeping your visit, and purchase, discreet.1. We will never rent, sell, or distribute your personal information, NEVER!

2. All credit card information is processed using a secure server.

3. Your credit card statement will reflect a billing from “Alexander Institute.”

4. All shipments are packaged in plain, discreet packaging with no details of the package contents on the outside.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

  • By E-Mail:
  • By Phone: 818-508-1296
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